Register description according to Personal Data Act (523/99) 10 §
Holder of the register
Valopaa Oy / Lumous Lighting
90620 Oulu, Finland
phone. +358 10 470 8890
Questions concerning the register
Our customer service will answer all questions and feedback related to the register within two working days.
Name of the register
Lumous Lighting marketing register and customer register.
Purpose of processing personal data
Personal data is processed for the use of customer relationship management, for executing Lumous Lighting and customer rights and obligations and for network services, research, Lumous Lighting and/or its partners’ marketing and/or direct marketing actions through Lumous Lighting’s tools and services according to Personal Data Act without disclosing customer personal data to any third party.
Data content of the register
5.1 The marketing register may include following data about subscribers:
- e-mail address
- Mobile phone number
5.2 The customer register may include, in addition to previously mentioned data, the following data about customers:
- Company and position
- Company address
The data in the customer register will be stored for a minimum of 10 years from the latest order delivery to guarantee customer service in warranty and spare parts.
Regular sources of data
The register is compiled from Lumous Lighting customer information system and publicly available internet sources. Website visitors can subscribe to the Lumous Newsletter at any time.
Regular disclosure of data
The register holder will not disclose any customer personal data to any third party unless required by Finnish authorities.
The register is used with the MailChimp service. MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework.
Removing of data
Data can be removed from the register in case the customer requests it or if the customer relationship ends.
Anyone has the right to request to correct their inaccurate personal information on the register. Correcting the information is requested by sending email from the email address that is in the register to the email address of the holder of the register. Anyone on an email list can unsubscribe from the list by following an unsubscribe link in a list email/newsletter, or by sending a request by email to the holder of the register.
Principles of register security
Personal data is kept confidential. Lumous Lighting information network and equipment in which the register is kept is protected with firewall and other needed technical measures.
Prohibiting the use of data
The customer has the right to prohibit the data being disclosed and used for direct marketing and other marketing purposes.